How Will Booked Flights Be Refunded?
One of the biggest concerns when canceling a flight is how and when to get a refund. Whether you book individual or group flight tickets, understanding the refund process can save you from unnecessary stress. If you have booked through SETURTRIP, there are specific guidelines you must follow to ensure a successful refund.
Refund
Policy for Booked Flights 
Eligibility for a refund depends on the airline’s
policy and the type of ticket purchased. Refundable tickets allow you to cancel
and receive a refund, while non-refundable tickets generally do not provide a
refund but may offer travel credits for future use. For group flight ticket bookings, refunds can be more complicated due
to multiple passengers being part of the same booking. 
Steps to Get a Refund for Booking Flights
Follow these steps to ensure a hassle-free refund
after your flight is canceled: 
1. Check Your
Ticket Type: Confirm if your ticket is refundable. Refundable tickets allow
you to cancel and receive a refund, while non-refundable tickets typically
offer travel credits for future use only. This applies to both individual and
group airline tickets. 
2. Cancel the
Flight: The first step to obtaining a refund is to cancel the flight either
directly through the airline or through a travel agency. When processing a group flight ticket booking, it is
important to complete this step immediately, as group cancellations can take
longer to process. 
3. Contact
Customer Service: After canceling, contact SETURTRIP’s customer service
team. They will guide you through the refund process, ensuring you meet all of
the airline’s requirements. For group flight ticketbookings, travel agencies can help coordinate the process with the
airline to maximize your refund or offer alternative solutions such as
vouchers. 
4. Airline
Processing Time: Once the refund request has been submitted, the airline
will begin processing it. This can take anywhere from a few days to a few
weeks, depending on the airline. Refunds for group flight tickets can take longer due to the complexity of
managing multiple passengers. 
5. Receive
Your Refund: Once the airline approves the refund, it will be processed
back to your original payment method. If only a partial cancellation of a group
flight ticket booking is involved, a prorated refund may be issued, with any
cancellation fees deducted from the total purchase price. 
Special Considerations for Group Flight Tickets
There are specific aspects to keep in mind when
dealing with group airline tickets: 
● Non-Refundable
Deposits: Some group bookings require non-refundable deposits upfront. This
amount will be deducted from the final refund. 
● Partial
Cancellations: In some cases, only a portion of the group may cancel their
tickets. Airlines generally allow partial refunds for group flight tickets, but
administrative fees may still apply. 
● Cancellation
Deadlines: Refund eligibility for group bookings usually tightens as the
departure date approaches, which means higher fees or fewer options for refunds
as the deadline nears. 
Refund
Options 
For non-refundable tickets, cash refunds are
typically not available. However, you may qualify for the following: 
● Travel
Vouchers: These can be used for future travel on the same airline and
usually come with an expiration date. 
● Rescheduling
Options: Instead of canceling, many airlines allow passengers to reschedule
for a later date, which can be more cost-effective for group flight ticket bookings. 
By understanding different ticket types and airline
policies, you can easily secure refunds for flights booked through travel
agency. Due to the complex nature of group travel, refunds for group airline tickets may take longer,
but with proper planning and timely actions, the process can be handled
smoothly. SETURTRIP’s customer service is available to help ensure you receive
your refund or alternative options, such as travel credits or rebooking,
efficiently.


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